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FAQ
Frequently Asked Questions
Everything you need to know before your first lesson. Can't find your answer? Message me on WhatsApp.
Getting started
Am I too old to learn?
Not at all. All my students are adults, and many of them started as complete beginners. With the right approach and methods, anyone can learn to play.
Do you offer trial lessons?
No, I don't offer trial lessons. Send me a message with your experience level and the songs you'd like to play, and I'll tell you honestly whether my lessons are a good fit.
Should I learn online or in person?
Both work well. Around 90% of my students learn online on Zoom, which saves travel time and comes with a light-up virtual keyboard, on-screen scores and recorded lesson segments. In-person lessons are at my home studio in Canberra.
Can I switch between online and studio lessons?
Yes. You can switch between online lessons on Zoom and in-person lessons at my home studio in Canberra.
Do you teach exam preparation?
No. I teach pop piano only, so I don't prepare students for graded exams.
Online lessons
Are online lessons as good as in-person lessons?
Yes. Around 90% of my students learn online, and I've spent the last five years refining my online setup. Some students even find online lessons more productive than in-person ones.
Do I need a laptop or a tablet?
Either is fine. Place it in front of you to watch my stream, the keyboard and the scores.
Do I need a webcam?
No, your phone is enough. Place it at the side of your keyboard so I can see your fingers.
Do I need a paid Zoom account?
No. A free Zoom account is all you need to join my lessons.
What keyboard do I need?
A 61-key keyboard is a good start for beginners. As you progress, you can upgrade to an 88-key keyboard.
Do I need to print my scores?
No. I share the scores on screen during the lesson, and send you the same PDF on WhatsApp so you can keep it and practise from it.
Can I rewatch parts of the lesson?
Yes. I send you recorded segments of the lesson right after it ends, so you can practise with them during the week.
Can I take lessons from outside Singapore?
Yes, I teach students overseas too. Lessons are scheduled in Singapore time (GMT+8), and we can work out a time that suits your time zone.
Lessons
Is 45 minutes per lesson enough?
Yes. On top of the 45-minute lesson each week, you get video lessons and support outside lesson time.
Why weekly lessons only?
Weekly lessons keep your progress consistent, and I plan every lesson individually for each student. I don't offer fortnightly or ad hoc lessons.
What if I need to cancel a lesson at the last minute?
Lessons are never forfeited. A cancelled lesson can be rescheduled to another slot, kept as a make-up credit, or replaced with a video lesson. If you cancel with less than 24 hours' notice, you'll get a video lesson instead.
How long are make-up credits valid?
If you stop lessons with notice, your make-up credits stay valid for 90 days. After that, they're given as video lessons.
Fees and policies
Why are your fees fixed?
I've seen students forced to quit when their fees went up, so I charge everyone a fair, constant rate that doesn't increase.
Are there any costs apart from the lesson fees?
No. There's no registration fee or deposit, and all materials are included. You only pay the lesson fees.
Is there a lock-in contract?
No, there's no minimum commitment. If you need to pause or stop, just give me one month's notice.
When are fees due?
Fees are due on the 1st of each month. Fees aren't refundable, except when I'm unable to teach a lesson.
Why are your fees lower than music schools?
I teach from my home studio and run everything myself, so your fees don't have to cover rent, a landlord or administrative staff. Those savings go straight back to my students as a better rate.
Still Have a Question?
Send me a message on WhatsApp and I'll get back to you.
+65 8876 3831
